All-in-One Support Platform

Powering Smooth & Smart Customer Support

BitoDesk is an all-in-one customer support system built to help business owners manage tickets, chats, teams, and reports effortlessly. Keep your support operations organized, fast, and reliable.

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156

Open Tickets

43

Active Chats

12

Agents Online

Key Features

Everything You Need to Excel

Powerful tools designed to streamline your customer support operations and boost team productivity.

Unified Dashboard

Get a clean snapshot of your entire support system at a glance.

View open tickets instantly
Monitor agent availability
Track live activities & system status

Stay in control with one glance

Smart Ticket Management

Organize and track all customer queries efficiently.

Open Tickets tracking
Closed Tickets history
Request Close approvals

No missed issues, every ticket handled

Real-Time Live Chat

Respond to customers instantly with powerful chat tools.

Search and filter conversations
Manage active and closed chats
Track unread messages & sessions

Faster replies, happier customers

Website Chat Widget + AI Chatbot

Customize your chat widget and automate support seamlessly.

Brand colors & welcome message
AI chatbot for common queries
Auto-transfer to human agents

24/7 instant responses

Analytics & Reports

Understand performance at a glance with detailed insights.

Track ticket trends
View agent productivity
Export detailed reports

Make data-driven decisions

Team Management

Easily manage your support personnel and structure.

Add/remove team members
Assign roles & permissions
Organized team structure

Build an efficient support team

Why Choose Us

Why Businesses Choose BitoDesk

Join thousands of businesses that trust BitoDesk for their customer support needs.

Everything in One Place

Dashboard, tickets, chats, and reports unified in a single powerful platform.

AI-Powered Support

Reduce manual workload with intelligent automation and smart chatbots.

Real-Time Tracking

Monitor operations in real-time for faster response and resolution.

Improved Productivity

Boost customer satisfaction and team efficiency simultaneously.

Designed to Scale

Grows with your business from startup to enterprise level.

40%

Faster Response

60%

Less Workload

95%

Customer Happiness

3x

Team Efficiency

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