SalesBito CRM Help Guide

Your comprehensive CRM platform - manage leads, track deals, monitor revenue, calculate incentives, and analyze sales performance

Getting Started

SalesBito is a comprehensive Customer Relationship Management (CRM) platform designed to streamline your sales operations. It helps sales teams manage leads, track deals, monitor revenue, calculate incentives, and analyze sales performance all in one place.

Key Features

How to Log In

1
Open SalesBito

Open your browser and navigate to your company's SalesBito URL.

2
Enter Credentials

Enter your registered email address and password.

3
Click Login

Click the Login button to access your dashboard.

First Time? If this is your first time, your administrator will provide your login credentials.

Resetting Your Password

Password Reset Process

Go to My Profile from the sidebar menu. Click "Reset Password". Click "Get Code" to receive a verification OTP on your registered email. Enter the OTP and click "Verify OTP". Once verified, enter your new password.

Password Requirements: Minimum 8 characters, maximum 35 characters, must include at least one uppercase letter, one lowercase letter, one number, and one special character ($ @ . !)

User Roles

SalesBito has four user roles with different access levels:

Admin

Full access to all features, user management, settings

Lead User

Create leads, view assigned leads, convert to deals

Lead Qualifier

Review & qualify leads, assign to closers

Lead Closer

Work qualified leads, create deals, close sales

Admin Capabilities

  • Full access to all features
  • Create and manage users
  • Configure sales regions and countries
  • Manage products
  • View all leads and deals across the organization
  • Configure incentive settings
  • Access all reports and dashboards

My Profile

View and manage your profile information in SalesBito.

Profile Information

Click on "My Profile" in the sidebar. Your profile displays:

  • First Name and Last Name
  • Email Address
  • Your assigned Role
  • Your assigned Region
Note: Your profile information (name, email, role, region) can only be changed by an administrator. Contact your admin if you need updates.

Lead Management

The Lead List is your central hub for managing sales leads. It displays all leads with key information including Lead ID, Company Name, Contact Details, Status, Assigned User, and Creation Date.

Creating a New Lead

1
Navigate to Lead List

Click Lead List from the sidebar.

2
Click "+ Create Lead"

Click the "+ Create Lead" button.

3
Fill in Information

Enter company details (name, email, phone, website), contact person info, source, country and region.

4
Save

Click Save to create the lead.

Lead Statuses

What do the different lead statuses mean?

New Contacted Qualified Proposal Sent Converted Lost
Status Description
New Freshly created lead, not yet contacted
Contacted Initial contact has been made
Qualified Lead has been qualified as a potential customer
Proposal Sent A proposal or quote has been sent
Converted Lead has been converted to a deal
Lost Lead was not converted

Filtering & Searching Leads

Filter Options

Use the Filter section to narrow down leads by: Date range (From date - To date), Lead status, Assigned user, Region, Country, Lead source. Click the Refresh button to reload the lead list.

Focus Leads & Assignment

Mark as Focus

Click the star icon next to a lead to mark it as a focus lead. Focus leads appear at the top of your list and help you prioritize important opportunities.

Assign to User

Open the lead details, select the desired user from the "Assigned User" dropdown, and save the changes. The assigned user will see the lead in their Lead List.

Deals Management

The Deals List shows all qualified opportunities that have progressed from leads. It tracks deal status, expected value, payment status, and next action dates.

Leads vs Deals

Difference: Leads are potential customers who have shown interest. Once a lead is qualified and moves forward in the sales process, it becomes a Deal with specific value and timeline expectations.

Creating a Deal from a Lead

1
Open the Lead

Open the lead you want to convert.

2
Click "Convert to Deal"

Click the "Convert to Deal" button.

3
Enter Deal Information

Enter expected deal value, Product/Service, expected close date.

4
Save

Save to create the deal.

Deal Statuses

Open

Active Deal

Won

Successfully Closed

Lost

Not Successful

Recording Payments

How to Record a Payment

Navigate to Deals List. Switch to the "Payment In" tab. Select the deal. Enter payment details: Payment amount, Payment type, Payment date, Comments. Save the payment record.

Accounts

The Accounts List contains company information for all your customers. When leads are converted and deals are closed, the company details populate here for ongoing relationship management.

Account Information

What information is shown for each account?

  • Company Name
  • Email and Phone
  • Website
  • Registration Number
  • Office Address and Country
  • Revenue and Profit figures
  • Industry classification
  • Investment Source
  • Created By (user who converted the lead)
Searching: Use the search bar at the top of the Accounts List. You can search by company name, email, or any other field.

Revenue Dashboard

The Revenue Dashboard provides analytics on your sales revenue with detailed transaction history and performance metrics.

Dashboard Features

Payment Data

Detailed transaction history with payment amounts, dates, and status.

Revenue by Sales Person

Individual team member performance metrics. Go to Revenue Dashboard > Click "Revenue by Sales Person" tab.

Understanding Revenue Terms

Term Description
Paid by Client Total amount received from customers
Revenue Realized Confirmed income after any adjustments or refunds

Incentive Dashboard

The Incentive Dashboard tracks sales commissions and performance bonuses for your team. It shows earned incentives, commission rates, and payment status.

Viewing Incentive Data

1
Navigate to Incentive Dashboard

Click Incentive Dashboard in the sidebar.

2
Click Filter

Click the Filter button.

3
Select Region & Sales Person

Select a Region and Sales Person to view.

4
View Data

View the incentive table with earnings details.

Incentive Table Information

  • Deal information
  • Payment amounts
  • Incentive percentage
  • Total earnings
  • Payment status (Pending, Processed, Paid)

Configuring Incentives (Admin Only)

Incentive Settings

Click "Incentive Settings". Configure by region: Minimum sales target, Commission percentage, Performance tiers. Save the settings.

SaaS Metrics Reports

SalesBito provides four key performance metrics to help you analyze your sales performance.

Available Metrics

Lead Velocity Rate (LVR)

Lead Growth %

Revenue Per Lead

Avg Revenue/Lead

Customer Acquisition Cost

CAC

Deal Report

Comprehensive Analysis

Understanding Metrics

Lead Velocity Rate (LVR)

Measures the growth of qualified leads month over month. A positive LVR indicates healthy sales pipeline growth.

Revenue Per Lead

Calculates how much revenue is generated per lead on average. Helps measure lead quality and sales efficiency.

Customer Acquisition Cost (CAC)

Tracks the cost of acquiring each new customer. Compare this with customer lifetime value for business health insights.

Deal Report

Comprehensive analysis showing monthly closed deals (Won vs Lost), conversion rates, average deal size, and performance trends.

Filtering: Each metrics tab has date range and region filters. Select your desired parameters and the charts/tables will update accordingly.

Settings

Admin Only

Click the gear icon in the sidebar to access Settings. Only administrators can access these features.

Managing Sales Regions

Sales Region Management

Go to Settings > Sales Region Management tab. Click "Add Region" to create a new region. Enter region name and details. Save the region.

Managing Countries

Country Management

Go to Settings > Country Management tab. Select a region. Add countries to that region. Assign country codes and details.

Managing Users

1
Go to User Management

Settings > User Management tab.

2
Click "Add User"

Click the Add User button.

3
Fill User Details

Email address, Display name, Password, Select Role (Admin, Lead_User, Lead_Qualifier, Lead_Closer), Assign Region.

4
Save

Save to create the user.

Managing Products

Product Management

Go to Settings > Product Management tab. Add products with: Product name, Category, Active/Inactive status. Save product information.

API Integration

The API allows you to connect external systems to SalesBito for automated lead generation and data synchronization.

Getting an API Key

1
Navigate to API Docs

Navigate to API Docs from the sidebar.

2
Generate API Key

Click "Generate API Key".

3
Copy & Save

Copy and save the API key immediately (it's shown only once). Store the key securely on your server.

What Can You Do With the API?

  • Create leads from external sources (website forms, third-party apps)
  • Retrieve country lists
  • Sync data between systems

Security Best Practices

Important Security Guidelines:
  • Never expose your API key in client-side code
  • Only make API calls from your backend server
  • Use HTTPS for all API requests
  • Regenerate keys periodically for security

Frequently Asked Questions

Find answers to the most common questions about SalesBito.

How do I export data?

Look for the export button (usually a download icon) in each list view. You can export leads, deals, and other data to spreadsheet format.

Why can't I see certain features?

Access to features depends on your user role. If you need access to additional features, contact your administrator.

How do I change my password while logged in?

Go to My Profile, click "Reset Password", follow the OTP verification process, and enter your new password.

Who do I contact for technical support?

Contact your company administrator first. For platform-wide issues, administrators can reach PayBito support.

Tips for Success

Follow these recommendations to get the most out of SalesBito.

Glossary

Key terms and definitions used in SalesBito.

Lead

A potential customer who has shown interest in your product or service

Deal

A qualified opportunity with expected value and timeline

Account

A company record for customers and prospects

LVR (Lead Velocity Rate)

Measures lead growth month over month

CAC (Customer Acquisition Cost)

The cost to acquire each new customer

Revenue Realized

Confirmed income after adjustments

Focus Lead

Priority lead marked for special attention

OTP

One-Time Password for verification

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