About This Policy
SalesBito ("SalesBito", "we", "our", or "us") values your privacy and is committed to protecting personal data collected through our Customer Relationship Management (CRM) platform, website, applications, and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, store, and protect information when you use SalesBito to manage your sales operations and customer relationships.
1. Scope of This Privacy Policy
This Privacy Policy applies to:
- Visitors to the SalesBito website
- Businesses and sales teams using the SalesBito CRM
- End customers and leads whose data is processed within SalesBito
- Users interacting with our APIs, integrations, and support services
2. Information We Collect
2.1 Information You Provide Directly
We collect information when you create an account, configure your CRM workspace, or communicate with us, including:
- Full name
- Business name
- Email address
- Phone number
- Login credentials (securely encrypted)
- Billing and subscription details
- Sales records, notes, deal stages, and communications
- Uploaded documents and attachments
2.2 Customer, Lead & Prospect Data
This data may include:
2.3 Automatically Collected Information
We automatically collect:
| Data Type | Description |
|---|---|
| IP Address | Your device's internet protocol address |
| Device Info | Device and browser information |
| Operating System | OS details and version |
| Usage Logs | Usage logs and interaction data |
| Cookies | Cookies and similar tracking technologies |
3. How We Use Information
We use collected information to:
4. Legal Basis for Processing
SalesBito processes personal data based on:
Contractual Necessity
To deliver CRM services as agreed in our terms of service.
Legitimate Business Interests
Analytics, security monitoring, and platform optimization.
Legal Compliance
Compliance with laws and regulatory obligations.
User Consent
Where explicitly required by applicable law.
5. Data Sharing & Disclosure
We may share data only with:
| Recipient | Purpose |
|---|---|
| Trusted Service Providers | Cloud hosting, analytics, payment processing |
| Legal Authorities | When required by law |
| Authorized Business Users | Within a CRM account as permitted |
| Successors | In the event of a merger or acquisition |
Third-Party Obligations
All third parties are bound by confidentiality and data protection obligations to ensure your data is handled securely.
6. Data Retention
- Data is retained for as long as the account remains active
- Businesses control retention of their sales and customer data
- Data may be retained longer where legally required
7. Data Security
SalesBito employs industry-standard safeguards, including:
- Encryption in transit and at rest
- Role-based access controls
- Secure authentication mechanisms
- Regular security monitoring and audits
8. Data Deletion Procedure
SalesBito follows a structured data retention and deletion framework to ensure data is securely and responsibly deleted.
(A) Personal Data
Personal data is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law. After the retention period expires, personal data is securely deleted.
(B) Financial Data
Billing and financial records are retained as required under applicable financial and tax regulations. Once the retention obligation ends, such data is securely deleted.
(C) Operational Data
Operational and system-related data used to support CRM functionality is retained for a reasonable duration and deleted once no longer required.
(D) Legal & Compliance Data
Data required for legal, regulatory, or compliance purposes is retained for the duration mandated by law and securely deleted thereafter.
(E) Secure Data Deletion Process
Data deletion involves the secure and irreversible removal of data from all applicable systems. SalesBito's deletion process includes:
Identification
Identifying data eligible for deletion based on retention schedules.
Verification
Verifying deletion requests and obtaining necessary approvals.
Secure Deletion
Using approved technical methods for secure and permanent deletion.
Audit Logging
Maintaining deletion logs for audit and compliance purposes.
Request Data Deletion
You can request the deletion of your personal data at any time. Click the button below to submit a data deletion request.
Request Data Deletion9. Cookies & Tracking Technologies
We use cookies to:
- Maintain secure user sessions
- Improve CRM usability
- Analyze platform usage
- Enhance performance and security
10. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Access
Access your personal data
Correction
Request correction or deletion
Restrict
Restrict or object to processing
Portability
Request data portability
Withdraw Consent
Withdraw consent where applicable
11. International Data Transfers
Where data is transferred across borders, SalesBito ensures appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- GDPR-compliant data protection measures
- Binding corporate rules where applicable
12. Children's Privacy
13. Third-Party Integrations
SalesBito may integrate with third-party tools such as:
14. Changes to This Privacy Policy
SalesBito may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
- Updates will be posted with a revised "Last Updated" date
- Continued use of the Services constitutes acceptance of the updated policy
- For significant changes, we may notify you via email or in-app notification
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Team at legal@paybito.com
