About BitoLink
BitoLink ("BitoLink", "we", "our", or "us") is committed to protecting the privacy and security of personal and organizational data processed through our communication-driven project management platform, website, applications, APIs, and related services (collectively, the "Services"). BitoLink is designed to enable teams to communicate naturally while automatically converting conversations into structured tasks, workflows, and project records.
1. Scope of This Privacy Policy
This Privacy Policy applies to:
- Visitors to the BitoLink website
- Organizations, teams, and administrators using BitoLink
- Team members and collaborators whose communications are processed
- Users interacting with AI-assisted features, APIs, and integrations
2. Information We Collect
2.1 Information You Provide Directly
We collect information when you create an account, join a workspace, or interact with the platform, including:
- Full name and profile information
- Email address and contact details
- Organization or team details
- Login credentials (securely encrypted)
- Messages, conversations, and comments
- Tasks, project notes, attachments, and files
- User preferences and workspace settings
- Activity logs and history
2.2 Communication & Project Data
As part of BitoLink's core functionality, we process:
2.3 Automatically Collected Information
We automatically collect:
| Data Type | Description |
|---|---|
| IP Address | Your device's internet protocol address |
| Device Info | Device and browser information |
| Operating System | OS details and version |
| Usage Logs | Usage activity and audit logs |
| Cookies | Cookies and similar tracking technologies |
3. Use of AI & Automated Processing
BitoLink uses AI-powered systems to:
AI-Powered Features
- Analyze conversations to identify tasks and actions
- Convert unstructured messages into structured project data
- Improve workflow automation and productivity
AI Processing Safeguards
Workspace Context
Operates only within the workspace context
Data Privacy
Does not train public AI models using private customer data
Access Controls
Governed by access controls and security safeguards
4. How We Use Information
We use collected data to:
5. Legal Basis for Processing
BitoLink processes personal data based on:
Contractual Necessity
To deliver the Services as agreed in our terms of service.
Legitimate Interests
Platform security, optimization, and analytics.
Legal Obligations
Compliance with applicable laws and regulations.
User Consent
Where required by applicable law.
6. Data Sharing & Disclosure
Data may be shared only with:
| Recipient | Purpose |
|---|---|
| Authorized Users | Users within a workspace with appropriate permissions |
| Trusted Providers | Hosting, analytics, AI infrastructure |
| Legal Authorities | When required by law or court order |
| Successor Entities | In the event of a merger or acquisition |
Third-Party Obligations
All third parties are contractually bound to protect data confidentiality and handle your information securely.
7. Data Retention
- Communication and project data is retained while the workspace is active
- Administrators control data retention and deletion policies
- Data may be retained longer if legally required
8. Data Security
BitoLink implements strong security measures, including:
- Encryption in transit and at rest
- Role-based access controls
- Secure authentication mechanisms
- Continuous monitoring and security audits
- Restricted internal access to user communications
- Multi-factor authentication support
9. Data Deletion Procedure
BitoLink follows a structured data deletion framework to ensure secure and compliant handling of user and project data.
(A) Personal & Account Data
Personal and account data is retained only as long as necessary to provide the Services or as required by law. Once retention obligations are met, data is securely deleted.
(B) Communication & Project Data
Chats, messages, tasks, and AI-generated project records may be deleted by workspace administrators or upon request, subject to applicable retention requirements.
(C) Operational & Audit Data
Operational logs and audit trails are retained for security and compliance purposes and deleted when no longer required.
(D) Legal & Compliance Data
Data required for legal or regulatory purposes is retained for the mandated duration and securely deleted thereafter.
(E) Secure Data Deletion Process
Data deletion includes irreversible removal from all applicable systems and involves:
Identification
Identification of data eligible for deletion based on retention policies.
Verification
Verification of deletion requests and authorization.
Secure Deletion
Secure technical deletion methods for permanent removal.
Audit Logging
Maintenance of deletion logs for compliance purposes.
Request Data Deletion
You can request the deletion of your personal data or workspace data at any time. Click the button below to submit a data deletion request.
Request Data Deletion10. Cookies & Tracking Technologies
Cookies are used to:
- Maintain secure user sessions
- Improve user experience
- Analyze platform usage
- Enhance system performance and security
11. User Privacy Rights
Depending on your jurisdiction, you may have the right to:
Access
Access your personal data
Corrections
Request corrections or updates
Deletion
Request deletion of data
Restrict
Restrict or object to processing
Portability
Request data portability
12. International Data Transfers
Where data is transferred across borders, BitoLink applies appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- GDPR-compliant mechanisms
- Binding corporate rules where applicable
13. Children's Privacy
14. Third-Party Integrations
BitoLink may integrate with third-party services such as:
15. Changes to This Privacy Policy
BitoLink may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
- Updates will be posted with a revised "Last Updated" date
- Continued use of the Services constitutes acceptance of the updated policy
- For significant changes, we may notify workspace administrators via email
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Team at legal@paybito.com
