Agreement Overview
These Terms & Conditions ("Terms") govern your access to and use of SalesBito, a customer relationship management (CRM) platform, including its website, applications, APIs, and related services (collectively, the "Services"). By accessing or using SalesBito, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Services.
1. Definitions
The following terms have specific meanings throughout this agreement:
Refers to the CRM platform operated by PayBito.
Refers to any individual or entity accessing the Services.
Refers to an organization using SalesBito.
Refers to employees or representatives granted access by a Business Account.
Refers to lead, prospect, and customer information processed within the CRM.
2. Eligibility
To use SalesBito, you must meet the following requirements:
Age Requirement
Be at least 18 years old
Legal Authority
Have legal authority to bind your organization
Business Purpose
Use SalesBito only for lawful business purposes
3. Account Registration & Access
Your account security is a shared responsibility:
- Accurate and complete information must be provided during registration
- You are responsible for maintaining the confidentiality of login credentials
- All activity under your account is your responsibility
- Unauthorized use must be reported immediately
4. Permitted Use
You agree not to engage in the following prohibited activities:
- Use SalesBito for unlawful, deceptive, or fraudulent activities
- Upload malicious software or harmful code
- Attempt to access unauthorized systems or data
- Violate privacy, data protection, or intellectual property laws
- Reverse engineer or misuse the platform
5. Customer Data & Data Protection
Understanding data roles and responsibilities:
| Role | Responsibility |
|---|---|
| Business (Data Controller) | Acts as Data Controller for customer, lead, and prospect data |
| SalesBito (Data Processor) | Acts as Data Processor and processes data only to provide the Services |
Your Responsibilities
- You confirm that you have obtained all necessary permissions and consents to process Customer Data
- Data handling is governed by the SalesBito Privacy Policy
- Comply with all applicable data protection regulations
Data Protection
For complete details about how we handle data, please review our Privacy Policy.
6. Data Deletion & Account Termination
Data Deletion Requests
Users may request deletion of personal or CRM data using the Data Deletion Request option in their account settings.
Permanent Removal
Deleted data cannot be recovered. Please ensure you have exported necessary data before requesting deletion.
Legal Retention
Some data may be retained where required by law or for compliance purposes.
Account Termination Impact
Account termination may result in permanent data loss including all leads, contacts, and sales records.
7. Subscriptions, Fees & Billing
- Certain features require a paid subscription
- Pricing and billing terms are displayed on the SalesBito website
- Subscription fees are billed in advance and are non-refundable unless stated otherwise
- Failure to pay may result in suspension or termination
| Payment Issue | Consequence |
|---|---|
| Late Payment | Service suspension after grace period |
| Failed Payment | Automatic retry, then account hold |
| Non-Payment | Account termination and data deletion |
8. Third-Party Services & Integrations
SalesBito may integrate with third-party tools such as email platforms, analytics services, or communication tools.
SalesBito is not responsible for:
- Third-party service availability or uptime
- Data practices of third-party providers
- Loss or issues arising from third-party integrations
9. Intellectual Property Rights
SalesBito Ownership
SalesBito owns all rights to the platform, software, and branding. You may not copy, distribute, or modify SalesBito intellectual property without authorization.
User Content Ownership
Users retain ownership of their Customer Data. You grant SalesBito a limited, non-exclusive license to process data solely to provide the Services.
10. Confidentiality
Both parties agree to:
- Keep confidential any non-public business or technical information
- Use such information only for permitted purposes
- Protect sensitive data from unauthorized disclosure
11. Service Availability & Modifications
- SalesBito does not guarantee uninterrupted service
- Features may be updated, modified, or discontinued at any time
- Scheduled maintenance will be communicated in advance when possible
12. Disclaimer of Warranties
Legal Disclaimer
To the maximum extent permitted by law:
- SalesBito disclaims all express or implied warranties
- No guarantee is made regarding sales outcomes or business performance
- Use of the Services is at your own risk
13. Limitation of Liability
SalesBito shall not be liable for:
| Category | Exclusion |
|---|---|
| Indirect Damages | Indirect, incidental, or consequential damages |
| Financial Loss | Loss of revenue, profits, data, or business opportunities |
| Unauthorized Access | Damages resulting from misuse or unauthorized access |
14. Indemnification
You agree to indemnify and hold harmless SalesBito from claims arising from:
Service Usage
Your use of the Services
Terms Violation
Violation of these Terms
Data Protection Breach
Breach of data protection obligations
IP Infringement
Infringement of third-party rights
15. Suspension & Termination
Grounds for Suspension or Termination
SalesBito may suspend or terminate access:
- For violation of these Terms
- For non-payment of subscription fees
- For legal, regulatory, or security reasons
Upon Termination
- Access to the Services will cease immediately
- Data may be deleted in accordance with the Privacy Policy
- Outstanding payments remain due and payable
16. Governing Law & Jurisdiction
Legal Framework
These Terms shall be governed by the laws of [Insert Jurisdiction], without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of [Insert Jurisdiction].
17. Changes to These Terms
SalesBito may update these Terms from time to time to reflect changes in our services or legal requirements.
- Changes will be posted on this page with a revised "Last Updated" date
- Continued use of the Services after changes constitutes acceptance of the revised Terms
- For significant changes, we may notify you via email or in-app notification
Questions?
If you have any questions about these Terms & Conditions, please contact us at legal@paybito.com
