Phishing Scams: How to be Careful?

In phishing scams, an attacker tries to disguise themselves as a trustworthy entity in order to trick you into giving them sensitive information that can be used to gain access to your devices and accounts to steal your money.

Therefore, it is important that our clients be very careful and practice good habits to avoid falling victim to these scams.

Listed below are important tips to adhere to that can help protect you from phishing scams:

Securing your Sign-In From Phishing Scams

• We will never ask you for your username. Keep your username secret!
• We will never ask you for your passwords. Never give out your passwords to anyone who asks.
• We will never ask you to remove or change your security settings.
• we will never request access to your devices via remote desktop access software.

Always navigate to our website in your browser’s address bar. Phishing scams use links. Therefore, never click on links or search results that look the same as ours. Moreover, make sure that you are entering your sign-in credentials on our official website and no other website that may look similar.

Support

To contact our Support, always navigate to the website manually by typing our website url into your browser’s address bar. Never give out any information about your account unless you opened a ticket via this method.

Phishing Scams via Phone

Our customer care executives never call you unless you raise queries/contact requests to us . If you find a phone number claiming to be for our support, it’s a phishing scam. Do not call it. Instead, please send us a support ticket with information about the scam. Never share your account details, or password with anyone.

If you accidentally called a scam number, please create a support ticket and let us know as many details as possible regarding the call.

Social Media

Our social media team only provides general support and an option to escalate your ticket using an online form. If someone claiming to work for Our support you on social media, never give them any information besides the ticket number of your issue.