On-Hold Deposits or Withdrawals

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On-Hold Deposits or Withdrawals

A withdrawal or deposit is usually put “ON Hold” due to specific reasons

Certain withdrawals/deposits "On Hold" get released automatically released after some time and others require manual intervention from PayBito Support.

Reason Description Solution
Above funding limit There is a limit on how much user can deposit within 24 hours, judging by the verification level. The user can either apply for a higher verification level or wait till the daily limits are reset.
Name mismatch The same name should be used for the PayBito and bank account. The user can either apply for a higher verification level or wait till the daily limits are reset.

Reasons exclusive to deposits:

Reason Description Solution
Missing deposit reference Fiat currency deposits require user reference number so that there is no confusion regarding assigning of accounts. Await further instructions from PayBito Support.
Duplicate deposits In case of multiple same amount deposits within a time frame of 72 hours. Wait till it is released automatically and use varying amounts in the future while making multiple deposits.

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